1. Introduction
Ecokne ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ecokne.world.
We are based in the United States and designed this policy primarily for U.S. visitors. We also comply with applicable U.S. federal and state privacy laws, including state comprehensive privacy laws where they apply to our processing activities, and with the General Data Protection Regulation (GDPR) for visitors located in the European Economic Area (EEA).
2. Data Controller
The data controller responsible for your personal data is:
Ecokne
225 McCormick Wy
Triadelphia, WV 26059
United States
Email: writetous@ecokne.world
Phone: +1 304 238 9650
3. Information We Collect
3.1 Information You Provide
We may collect personal information that you voluntarily provide when you:
- Fill out our contact form (name, email address, message content)
- Subscribe to our newsletter (if applicable)
- Communicate with us via email or phone
3.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of visits
3.3 Categories of Personal Information (U.S. Residents)
Depending on how you interact with our website, we may collect the following categories of personal information as defined under applicable U.S. state privacy laws:
- Identifiers: Name, email address, IP address, and similar identifiers
- Internet or other electronic network activity: Browsing history on our site, pages viewed, and interaction data
- Geolocation data: Approximate location derived from IP address
- Inferences: Preferences inferred from your use of the website
- Customer records: Information you submit through our contact form
We do not knowingly collect sensitive personal information, such as government ID numbers, precise geolocation, health data submitted through the site, or financial account numbers, unless you voluntarily provide such information in a message to us.
4. Sources of Personal Information
We collect personal information from:
- You directly when you submit forms or contact us
- Your device and browser through cookies and similar technologies
- Service providers that support hosting, analytics, security, or communications on our behalf
5. Legal Basis for Processing
For U.S. residents: We process personal information where permitted by applicable law, including with your consent, to provide the website and respond to requests, for our legitimate business interests (such as security and service improvement), and to comply with legal obligations.
For EEA residents (GDPR): We process personal data based on the following legal grounds:
- Consent: When you have given explicit consent for processing (e.g., contact form submissions or non-essential cookies)
- Legitimate Interests: For website analytics and improving our services, where those interests are not overridden by your rights
- Legal Obligation: When required by law
6. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Improve our website and user experience
- Analyze website usage and trends
- Comply with legal obligations
- Protect against fraudulent or illegal activity
- Measure and improve advertising and marketing performance, where permitted by law and your choices
- Comply with advertising platform policies, including those of Google Ads
7. Online Advertising and Analytics
We may use cookies, pixels, and similar technologies to understand website traffic and measure advertising effectiveness. If you enable marketing or analytics cookies through our cookie banner, we or our service providers may use that information to analyze visits and support advertising campaigns, including remarketing through platforms such as Google Ads.
You can limit non-essential cookies through our cookie banner or your browser settings. For more details, see our Cookie Policy.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Contact form submissions: Up to 2 years after your last interaction
- Analytics data: Up to 26 months
- Cookie consent preferences: Until you withdraw consent or clear your browser data
9. Data Sharing and Disclosure
We may share personal information with the following categories of recipients:
- Service Providers: Hosting, analytics, security, email delivery, and advertising measurement partners that process data on our behalf under contractual obligations
- Advertising Partners: Platforms such as Google that help us measure or deliver ads, only where permitted by law and your cookie choices
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice where required by law
10. We Do Not Sell or Share Personal Information for Money
We do not sell your personal information for monetary consideration. We do not share your personal information for cross-context behavioral advertising unless you have opted in to marketing cookies or otherwise provided consent where required by law.
California and certain other state residents may have the right to opt out of the "sale" or "sharing" of personal information as defined by applicable law. Because we do not sell personal information for money, no separate sale opt-out is generally required; however, you may limit sharing related to advertising by rejecting marketing cookies in our cookie banner or contacting us using the details below.
11. Your Privacy Rights (United States)
Depending on your state of residence, you may have some or all of the following rights, subject to applicable exceptions:
- Right to Know / Access: Request information about the categories and specific pieces of personal information we collect, use, and disclose
- Right to Delete: Request deletion of personal information we collected from you, subject to legal exceptions
- Right to Correct: Request correction of inaccurate personal information
- Right to Opt Out: Opt out of the sale or sharing of personal information, and of targeted advertising or profiling in furtherance of decisions that produce legal or similarly significant effects, where applicable
- Right to Limit Use of Sensitive Personal Information: Where applicable, limit certain uses of sensitive personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising privacy rights
- Right to Appeal: If we deny your request, residents of certain states (including Colorado and Virginia) may appeal our decision by contacting us
How to submit a request: Email us at writetous@ecokne.world or call +1 304 238 9650. We will verify your request using information associated with your inquiry. You may designate an authorized agent where permitted by law by providing written authorization.
Global Privacy Control (GPC): If your browser sends a recognized GPC signal, we will treat it as a valid opt-out request for sale/sharing and targeted advertising to the extent required by applicable state law.
California Shine the Light: California residents may request information about disclosures of certain categories of personal information to third parties for their direct marketing purposes once per calendar year by contacting us at the email above.
Nevada residents: We do not sell covered information as defined under Nevada law. You may still submit a verified request to limit future sales by contacting us.
12. Your Rights Under GDPR (EEA)
If you are located in the European Economic Area (EEA), you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at writetous@ecokne.world
13. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication
14. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR requirements.
15. Children's Privacy
Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13 in violation of the U.S. Children's Online Privacy Protection Act (COPPA). If you believe we have collected information from a child under 13, please contact us and we will delete it promptly.
For visitors in the EEA, we do not knowingly collect personal information from children under 16 without appropriate consent.
16. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
17. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: writetous@ecokne.world
Phone: +1 304 238 9650
Address: 225 McCormick Wy, Triadelphia, WV 26059, United States
18. Supervisory Authority (EEA)
If you are located in the EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.